Metrics-Based Process Mapping: Identifying and Eliminating Waste ...
Karen Martin & Mike Osterling
Succession Planning in the Library: Developing Leaders, Managing ...
Paula M. Singer & Gail Griffith
Implementing Lean Software Development: From Concept to Cash
Mary Poppendieck & Tom Poppendieck
The 17 Essential Qualities of a Team Player: Becoming the Kind ...
John C. Maxwell
Research and Practice on the Theory of Inventive Problem Solving ...
Leonid Chechurin
Conflict Management in the Workplace: How to Manage Disagreements ...
Shay McConnon & Margaret McConnon