Prozessmanagement: Modelle und Methoden
Günter Schmidt
The PMO Lifecycle: Building, Running, and Shutting Down
William Dow
Streamlining Operations, Boosting Collaboration, and Powering ...
Retail Drive
Business Process Management Cases: Digital Innovation and Business ...
Jan Vom Brocke & Jan Mendling
The Oxford Handbook of Qualitative Research
Patricia Leavy
Matsushita Leadership
John P. Kotter