High Performance Through Business Process Management: Strategy ...
Mathias Kirchmer
The Theory and Practice of Change Management 6th Ediition
John Hayes
Performance Dashboards: Measuring, Monitoring, and Managing ...
Wayne W. Eckerson
Konsumentenverhalten Im Zeitalter Der Mass Customization
Anabel Ternès & Ian Towers & Marc Jerusel
essentials (1)
Tutorial: Content Management System
InterAKT Online
Methods and Strategies of Process Research: Integrative Approaches ...
Cecilia Alvstad & Adelina Hild & Elisabet Tiselius