BPMN and Business Process Management
Martin Owen & Jog Raj, Popkin Software
Risikomanagement in der Logistik: Konzepte – Instrumente – Anwendungsbeispiele
Michael Huth & Frank Romeike
Managing Business Process Flows: Principles of Operations Management
Ravi Anupindi & Sunil Chopra & Sudhakar D. Deshmukh
Interviewing as Qualitative Research: A Guide for Researchers ...
Irving Seidman
Towards Effective Subject Leadership in the Primary School
Bell, Derek & Ritchie, Ron
Business Process Management: 5th International Conference, BPM ...
Gustavo Alonso & Peter Dadam & Michael Rosemann
Handbook on Architectures of Information Systems
Peter Bernus & Kai Mertins & Günter Schmidt