Managing Business Process Flows: Principles of Operations Management
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Business Process Management: Practical Guidelines to Successful ...
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The Negativity Fast: Proven Techniques to Increase Positivity, ...
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Breakthrough IT Change Management: How to Get Enduring Change ...
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Die Malik ManagementSysteme - Grundlagen und Anwendung
Fredmund Malik
Head First PMP: A Learner's Companion to Passing the Project ...
Jennifer Greene & Andrew Stellman