Lexikon Kommunikations- und Medienwissenschaft
Günter Bentele & Hans-Bernd Brosius & Otfried Jarren
Breakthrough IT Change Management: How to Get Enduring Change ...
Bennet P. Lientz & Kathryn P. Rea
The Process Improvement Handbook: A Blueprint for Managing Change ...
Tristan Boutros & Tim Purdie
High Performance Through Business Process Management: Strategy ...
Mathias Kirchmer
Software Testing: A Craftsman’s Approach, Fourth Edition
Paul C. Jorgensen
Corporate Social Responsibility und nachhaltige Entwicklung: ...
Jan Jonker & Wolfgang Stark & Stefan Tewes