Handbook of Improving Performance in the Workplace, Instructional ...
Kenneth H. Silber & Wellesley R. Foshay
The Process Improvement Handbook: A Blueprint for Managing Change ...
Tristan Boutros & Tim Purdie
BPMN and Business Process Management
Martin Owen & Jog Raj, Popkin Software
Metrics-Based Process Mapping: Identifying and Eliminating Waste ...
Karen Martin & Mike Osterling
Materialbedarfspl[..] und Ressourcenbelegun[..] Durchführung ...
Frank Herrmann & Michael Manitz
Scrum Essentials: Agile Software Development and Agile Project ...
Troy Dimes