The Certified Quality Engineer Handbook
Connie M. Borror
The Project Management Office: Setup and Benefits
Gerhard Ortner
Qualitative Data Analysis: A Methods Sourcebook
Matthew B. Miles & A. Michael Huberman & Johnny Saldana
Liminal Thinking: Create the Change You Want by Changing the ...
Dave Gray
Fundamentals of Total Quality Management
Jens J. Dahlgaard & Ghopal K. Khanji & Kai Kristensen
Die Malik ManagementSysteme - Grundlagen und Anwendung
Fredmund Malik