Prozessmanagement: Ein Leitfaden zur prozessorientierten Organisationsgest[..]
Jörg Becker & Martin Kugeler & Michael Rosemann
PMP® Exam Prep: Accelerated Learning to Pass PMI's PMP® Exam ...
Rita Mulcahy
The Book of Leadership
Anthony Gell
Five Ways of Doing Qualitative Analysis: Phenomenological Psychology, ...
Kathy Charmaz & Linda M. McMullen
Fundamentals of Total Quality Management
Jens J. Dahlgaard & Ghopal K. Khanji & Kai Kristensen
The New Economics for Industry, Government, Education
W. Edwards Deming