Metrics-Based Process Mapping: Identifying and Eliminating Waste ...
Karen Martin & Mike Osterling
Brand Storytelling: Put Customers at the Heart of Your Brand ...
Miri Rodriguez
Re-Creating the Corporation: A Design of Organizations for the ...
Russell Lincoln Ackoff
Change Management: Manage the Change or It Will Manage You
Frank Voehl & H. James Harrington
Erfahrung und Erzählung: Zur Topologie des Wissens
Michael Kauppert
Project Management in New Product Development
Bruce T. Barkley