100 Methods for Total Quality Management
Gopal K Kanji & Mike Asher
Lean Software Systems Engineering for Developers
Doug Durham & Chad Michel
The Power of Business Process Improvement: 10 Simple Steps to ...
Susan Page
The Innovator's Dilemma: When New Technologies Cause Great Firms ...
Clayton M. Christensen
Methods and Strategies of Process Research: Integrative Approaches ...
Cecilia Alvstad & Adelina Hild & Elisabet Tiselius
10 Steps to Successful Change Management
George Vukotich