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Multilevel Business Processes: Modeling and Data Analysis
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100 Methods for Total Quality Management
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Foundations of Mixed Methods Research: Integrating Quantitative ...
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Qualitative Inquiry and Research Design: Choosing Among Five ...
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The Sage Encyclopedia of Qualitative Research Methods: A-L ; ...
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The Sage Handbook of Qualitative Data Analysis
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The SAGE Handbook of Qualitative Research
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