Geschäftsprozesse: Von der Modellierung zur Implementierung
Thomas Barton & Christian Müller & Christian Seel
Innovationsorient[..] Bildungsmanagement: Hochschulentwicklung ...
Sabine Seufert
Executive's Guide to Project Management: Organizational Processes ...
Robert K. Wysocki
Fundamentals of Total Quality Management
Jens J. Dahlgaard & Ghopal K. Khanji & Kai Kristensen
The Sage Handbook of Qualitative Data Analysis
Uwe Flick
The AMA Handbook of Project Management
Jeannette Cabanis-Brewin & Paul C. Dinsmore
Communications Skills for Project Managers
G. Michael Campbell
Leading the Unleadable
Alan Willett