Business Process Management: The SAP Roadmap
Jim Hagemann Snabe
Lean Lexicon: A Graphical Glossary for Lean Thinkers
Lean Enterprise Institute & Chet Marchwinski & John Shook
The Lean Mindset: Ask the Right Questions
Mary B. Poppendieck & Thomas David Poppendieck
Understanding Nonverbal Communication
Mark G. Frank
Leadership Skills
Aneeka Patel
Women in Business: The Changing Face of Leadership
Patricia Werhane & Margaret Posig & Lisa Gundry & Laurel Ofstein & Elizabeth Powell