The Quality Audit Handbook: Principles, Implementation, and ...
James P. Russell
Interviewing as Qualitative Research: A Guide for Researchers ...
Irving Seidman
Prozessmanagement: Anleitung zur ständigen Prozessverbesserung
Timo Füermann & Carsten Dammasch
Einfach Lernen! Risikomanagement
Werner Gleißner & Thomas Berger
The Rules of Project Risk Management: Implementation Guidelines ...
Mr Robert Chapman
Strategic Management: Process, Content, and Implementation
Hugh Macmillan & Mahen Tampoe