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Angela Wichmann
The Heart of Change: Real-Life Stories of How People Change ...
John P. Kotter & Dan S. Cohen
People Over Process: Leadership for Agility
Michael K Levine
Value Stream Design: The Way Towards a Lean Factory
Klaus Erlach
30 Essential Skills for the Qualitative Researcher
John W. Creswell
Social Research Methods: Qualitative and Quantitative Approaches
William Lawrence Neuman