Prozessmanagement: Anleitung zur ständigen Prozessverbesserung
Timo Füermann & Carsten Dammasch
Gefährliche Managementwörter und warum man sie vermeiden sollte
Fredmund Malik
Managing Organizational Change: A Practical Toolkit for Leaders
Helen Campbell
A Concise Guide to Market Research: The Process, Data, and Methods ...
Marko Sarstedt & Erik Mooi
The New Economics for Industry, Government, Education
W. Edwards Deming
Visionary Leadership Skills: Creating a World to Which People ...
Robert B. Dilts