Business Process Change: A Business Process Management Guide ...
Paul Harmon & Thomas H. Davenport
Performance Dashboards: Measuring, Monitoring, and Managing ...
Wayne W. Eckerson
Nachhaltigkeit in Umwelt, Wirtschaft und Gesellschaft: Interdisziplinäre ...
Klaus-Dieter Altmeppen & Frank Zschaler & Hans-Martin Zademach & Christoph Böttigheimer & Markus Müller
Business Process Management Systems: Strategy and Implementation
James F. Chang
Making Sense of Agile Project Management: Balancing Control ...
Charles G. Cobb
Qualitative Research: Bridging the Conceptual, Theoretical, ...
Sharon M. Ravitch & Nicole Mittenfelner Carl