Value Stream Management for the Lean Office: Eight Steps to ...
Don Tapping & Tom Shuker
Statistical Quality Control Methods
Irving W. Burr
The Complete Project Management Office Handbook, Second Edition
Gerard M. Hill
Facebook Marketing: An Hour a Day
Chris Treadaway & Mari Smith
Profiles in Leadership: Historians on the Elusive Quality of ...
Walter Isaacson
Interviewing as Qualitative Research: A Guide for Researchers ...
Irving Seidman