Large-Scale Scrum: More with LeSS
Craig Larman & Bas Vodde
Speak With Confidence: Overcome Self-Doubt, Communicate Clearly, ...
Mike Acker
Prozessmanagement: Modelle und Methoden
Günter Schmidt
Fundamentals of Total Quality Management
Jens J. Dahlgaard & Ghopal K. Khanji & Kai Kristensen
The Power of Business Process Improvement: 10 Simple Steps to ...
Susan Page
Interviewing as Qualitative Research: A Guide for Researchers ...
Irving Seidman