Prozessmanagement: Modelle und Methoden
Günter Schmidt
Process Support and Knowledge Representation in Health Care: ...
Richard Lenz & Silvia Miksch & Mor Peleg & Manfred Reichert & David Riaño & Annette Ten Teije
Managing Change and Transition
Richard Luecke
Change Management: Manage the Change or It Will Manage You
Frank Voehl & H. James Harrington
Lean and Agile Project Management: How to Make Any Project Better, ...
Terra Vanzant Stern, & Terra Vanzant-Stern
Interviewing as Qualitative Research: A Guide for Researchers ...
Irving Seidman